IT – ERP Systems Analyst

BASELINE QUALIFICATIONS:

This position will possess the knowledge, skill, and/or ability in the following areas essential to perform the functions of the position

Education and/or Experience:

• Four years college degree or a combination of education, training, and experience equivalent to a four-year college degree in accounting and/or construction applications
• 3-5 years of experience with business analysis and developing business processes and solutions

Four years of ERP applications experience for:

• Construction systems
• Financial systems
• Project Management systems

Items considered a plus:

• Experience with Viewpoint Vista
• Experience with reporting and development tools

Language / Communication Skills:

• Excellent communications and interpersonal skills for effective training, documenting, and interfacing to the user community at all levels of the organization

Mathematical Skills:

• Ability to use basic math, geometry and algebra
• Mathematical and business acumen typically needed to understand construction job costs, and financial business processes

Interpersonal Skills:

• Listening skills
• Ability to promote a positive TEAM attitude and a desire to help at all times while maintaining an approachable business posture exhibiting a positive attitude towards users
• Ability to maintain great user relations and convey/enforce established corporate policies in terms of supporting user activities and meeting their need for service, help, and application advice or consultation
• Ability to mentor and help develop the skills of IT team and business users

Reasoning Ability:

• Analytical skills to determine root causes and determine best course of action for effective solutions
• Ability to understand and develop “best practices” based on the company’s mission and vision
• Ability to handle multiple priorities and evaluate, troubleshoot, and solve problems

Physical Demands:

• Up to 20% travel to consult and support business systems and associated processes
• Must be able to travel to user sites by automobile or airplane to implement solutions, gather requirements, conduct or attend training classes, etc.

Safety:

• May be required to visit construction sites which require wearing proper PPE and conformity to company safety standards
• Must maintain an OSHA 30 hour safety certification (provided by the company)

Work Environment:

• Normal office environment relative to data processing activities
• When on jobsites; Work-trailer type environment with less regulated temperatures, dust, mud and the like Also, increased noise levels from heavy equipment and construction work being performed

ROLE DUTIES

AND RESPONSIBILITIES:

This position will possess competency in the following areas in order to perform his/her role in a safe and productive manner. Note that the areas listed are intended to describe the general nature and level of work being performed by co-workers assigned to this role. This is not intended to be an exhaustive list of all the responsibilities, skills, efforts, or working conditions associated with this job

Summary Role Description:

• This position is a lead resource for the successful use by business and field operations relative to our ERP systems and associated applications
• Builds a strong rapport with the Operations and Finance teams and communicates with them regularly
• Works with Field Operations and Local Finance teams to consult/advise on ERP features & functions
• Assures solutions are documented, tested, and debugged prior to implementation into the production environment
• Works with IT peers and users to coordinate and execute ERP and business process related work items
• Responsible to provide end-user training for ERP systems and associated applications

Manages ERP Ongoing Implementation and Support Activities:

• Works with IT and users to evaluate, test, debug, and document ERP features, changes, and solutions prior to their promotion into our production environments
• Performs configurations to the business applications as needed
• Monitors active Help Desk issues logged by users and expedites resolutions either through personal knowledge, the IT support team, or as a liaison working with the ERP vendor support teams
• Leads and/or participates in custom projects, as they may relate to the ERP systems or associated applications

Ensures a Safe Work Environment:

• Champions Incident and Injury Free (IIF) environment
• Sets example by following safety guidelines
• Complies with proper safety procedures

PARTICIPATES IN TRAINING / CERTIFICATIONS:

• OSHA 30
• First Aid/CPR
• IIF
• Bloodborne Pathogens
• New Hire Orientation (includes Ethics and Anti-Harassment)
• Management Discretion
• 40 hours of approved career related training
• Supervisory Skills
• Attends classes, conferences, etc. to remain current with industry trends and issues